Agencies
What ICCE provides.
ICCE gives Agencies the operating infrastructure needed to fulfil temporary-workforce demand while keeping their recruitment expertise, client relationships and worker networks at the centre of their role. It provides access to approved Framework and project opportunities together with a connected environment for worker onboarding, communication, scheduling and engagement management.
Read more... Read less...
Within ICCE, Agencies can put forward workers they already know, communicate opportunities, manage availability, coordinate schedules and replacements, and provide the information needed to support each engagement. Their role remains focused on finding and managing suitable workers, while the resulting activity stays linked to the correct client, project and supply route.
Agencies can therefore prove compliant delivery through the same activity used to fulfil the work, rather than building a separate assurance case afterwards. They gain clearer access to demand, better worker-readiness information, fewer hand-offs and no need to route workers through umbrella or intermediary payroll chains. Workers receive clearer employment and pay information, while clients receive stronger evidence of Agency performance.
Within ICCE, Agencies can put forward workers they already know, communicate opportunities, manage availability, coordinate schedules and replacements, and provide the information needed to support each engagement. Their role remains focused on finding and managing suitable workers, while the resulting activity stays linked to the correct client, project and supply route.
Agencies can therefore prove compliant delivery through the same activity used to fulfil the work, rather than building a separate assurance case afterwards. They gain clearer access to demand, better worker-readiness information, fewer hand-offs and no need to route workers through umbrella or intermediary payroll chains. Workers receive clearer employment and pay information, while clients receive stronger evidence of Agency performance.
How this is achieved.
The ICCE Platform connects the Agency’s recruitment and fulfilment activity to the employment, payroll, payment and evidence outcomes that follow. Worker readiness, opportunities, communications and schedules therefore operate as parts of one transaction rather than as separate hand-offs between unrelated systems and providers.
ICCE Frameworks
ICCE Frameworks connect the Agency to the Contractor, project, works package, site, trade or supply line it is authorised to support. The Agency retains its client and Worker relationships while gaining a clear route into approved demand and attributable project opportunities.
Explore capabilityICCE Onboarding
ICCE Onboarding brings Agency, team-member and Worker information through controlled validation and access processes. Active status and outstanding requirements remain visible, helping Agency teams identify who is ready for work and where action is still required.
Explore capabilityICCE Engagement Controls
ICCE Engagement Controls support opportunity issue, Worker response, availability, scheduling, cancellations, replacements, time information and completion. Each action remains linked to the relevant Worker and authorised Agency user, so the work used to manage fulfilment also forms evidence of how the requirement was delivered.
Explore capabilityICCE Controlled Employment
ICCE Controlled Employment provides the PAYE employment relationship, Worker rights and employment processes around confirmed work. The Agency remains focused on recruitment and fulfilment while removing the need to send Workers through umbrella or other intermediary employment routes.
Explore capabilityICCE Transaction Evidence
The engagement record remains connected to integrated payroll, trusted payment and client-facing reporting outcomes. Compliance and performance evidence therefore arise from the Agency’s ordinary delivery activity, strengthening proof of readiness, responsiveness and fulfilment without a separate reconstruction exercise.
Explore capabilityEvidence and outcomes.
The ICCE Platform gives Agencies a live view of their Worker pool and the onboarding status of each individual. This establishes who is ready to participate, which actions remain outstanding and where additional information is required before a Worker is put forward for work.
Read more... Read less...
Framework opportunities, Worker availability and scheduling information bring demand and workforce readiness into the same view. Agencies see where opportunities exist, which Workers are available and how current schedules affect fulfilment. This supports faster resourcing decisions without relying on separate spreadsheets, messaging chains and availability lists.
Live engagement information shows the status of work already being managed, while outstanding actions and exceptions identify where a response, replacement, correction or confirmation is required. Worker communications remain connected to the relevant activity, giving Agency teams a clearer history of what was communicated and what action followed.
Fulfilment status and supporting evidence provide clients with an attributable account of Agency delivery. The same records used to manage the workforce therefore demonstrate onboarding adherence, engagement progress and compliant fulfilment, reducing the need for the Agency to reconstruct a separate assurance narrative after the work has taken place.
For the Agency, evidence becomes part of fulfilment rather than an additional task after it. The work used to recruit, communicate, schedule and support Workers also creates the record that demonstrates readiness, responsiveness and compliant delivery to clients. This gives Agencies a stronger operating position: better infrastructure for meeting demand, clearer proof of performance and greater access to opportunities that require dependable workforce evidence.
Framework opportunities, Worker availability and scheduling information bring demand and workforce readiness into the same view. Agencies see where opportunities exist, which Workers are available and how current schedules affect fulfilment. This supports faster resourcing decisions without relying on separate spreadsheets, messaging chains and availability lists.
Live engagement information shows the status of work already being managed, while outstanding actions and exceptions identify where a response, replacement, correction or confirmation is required. Worker communications remain connected to the relevant activity, giving Agency teams a clearer history of what was communicated and what action followed.
Fulfilment status and supporting evidence provide clients with an attributable account of Agency delivery. The same records used to manage the workforce therefore demonstrate onboarding adherence, engagement progress and compliant fulfilment, reducing the need for the Agency to reconstruct a separate assurance narrative after the work has taken place.
For the Agency, evidence becomes part of fulfilment rather than an additional task after it. The work used to recruit, communicate, schedule and support Workers also creates the record that demonstrates readiness, responsiveness and compliant delivery to clients. This gives Agencies a stronger operating position: better infrastructure for meeting demand, clearer proof of performance and greater access to opportunities that require dependable workforce evidence.
Agency Participation
Agencies access the ICCE Platform through connected desktop and mobile workspaces. The desktop environment supports team-wide resourcing, worker administration and fulfilment management, while mobile access supports rapid communication, scheduling and exception handling away from the desk.
Illustrative platform view
Fulfilment and engagement overview
Fulfilment progression
Last 7 periods
Engagement activity
Agency view
Brickwork requirement
18 workers proposed
Pending
Plant operators
42 workers active
Active
Electrical package
36 timesheets confirmed
Ready
Groundworks team
58 payments complete
Complete
Read more... Read less...
Agencies join the Frameworks to which they have been invited, manage internal team members and permissions, and add and maintain Workers within their network. They monitor onboarding and readiness, communicate through business messaging and WhatsApp-connected functionality, and issue work opportunities to suitable Workers.
The ICCE Platform also supports availability tracking, scheduling, cancellations, replacements and the recording or confirmation of relevant time information. Agencies manage work through completion, handle exceptions and corrections, and keep recruitment and fulfilment activity within one connected environment rather than spreading it across separate communication, scheduling and administration tools.
Agencies join the Frameworks to which they have been invited, manage internal team members and permissions, and add and maintain Workers within their network. They monitor onboarding and readiness, communicate through business messaging and WhatsApp-connected functionality, and issue work opportunities to suitable Workers.
The ICCE Platform also supports availability tracking, scheduling, cancellations, replacements and the recording or confirmation of relevant time information. Agencies manage work through completion, handle exceptions and corrections, and keep recruitment and fulfilment activity within one connected environment rather than spreading it across separate communication, scheduling and administration tools.
Access to ICCE
ICCE is seeking feedback, industry insight, consultation and expressions of interest from Agencies that want stronger infrastructure for resourcing, Worker communication, scheduling and compliant fulfilment. Early engagement will help shape Agency workflows, Framework participation, onboarding, live engagement management and client-facing evidence.
The initial launch pool will include selected Agencies aligned with meaningful improvements in tax compliance, employment outcomes and responsible procurement. ICCE expects those Agencies to gain significant commercial advantage through earlier access to Contractor opportunities, stronger fulfilment evidence, improved Worker confidence and reduced dependence on umbrella and intermediary routes. Agencies are encouraged to register through the Stakeholder Interest form.